What our Customers think about our Services........

Excellent service. Frank showed up when he said he would and did a great job repairing various window problems that we had - cranks, broken shoes etc - all with a welcome (in these times) sense of humour. Recommended Peter F Grav November 1,2020 Toronto Used 8 years ago. Now for my mother in law and in the Spring, my younger son's and my house. That is what you call TRUST. Add a dollop of fairness and great results, an you have life-long customer. Thank you, Norbert Norbert Abrams October 22,2020 Toronto Frank was amazing!! We've had a door issue for months, and finally found this great company! Petra was quick to respond with my inquiry, and booked an appointment. Frank was prompt, super nice and really knows his stuff. He was reasonable and fair. An absolute pleasure to deal with! Thank you!! Brian White October 13,2020 Toronto, Ontario Window & Door Repair and Service replaced the glass sealed units in my patio doors last fall and it took me all of a year to get to writing this testimonial.  Why a year?  Well I wanted to see how the job Frank did held up over all four seasons and a lot of use during the summer season. And the result is - I couldn't be happier. The installation work was quite the challenge and Frank never let up with getting it right through the multiple hiccups.  When there were problems that required repeated visits and a couple of unexpected re-dos Frank rose to the tasks and never let up until the job was properly completed. Excellent on overall. I will use Window & Door again without hesitation and recommend them to all. Bruce Telfer November 28,2019 Thornhill Ontario Thank you so much! I had a great experience with Window & Door Repair and Service. When I called and spoke with Petra I was given all the information I needed to book the work. Frank came within the time frame booked, did the job quickly and well. He also looked at a few other windows, showing me how to spray them to make sure the mechanisms continue to function well. Great job! Joanne McNeish June 10,2019 Canada I inquired with this company with a door issue. I even sent pictures. This is what they responded with ..... Sorry, we won’t be able to help with this. There are so many problems with the door, from installation to the wrong Weather stripping that was installed, to the sweep and dead bolt holes. Another company came in and fixed our door in 30 minutes. Raj Faneen April 22,2019 Toronto This company is the real deal. We had a broken window that needed replaced. After some searching, found Window and Door. Petra was very friendly, and kept up great communication with me, from start to finish. The estimate was bang on, and much more affordable than other companies out there. Frank was awesome! Very friendly, and knowledgeable man. He even fixed a draft he noticed after replacing the glass in our window. I highly recommend these two, to anyone needing a repair. I’ll definitely contact them again should I need another window replaced! Nicole February 7,2019 Clarington Hey Folks -- Just couldn't let it pass what a good job these folks do. They service the GTA, and for me thank goodness. I had one vinyl window that was not closing properly and one where the crank was stripped. I contacted them, and explained the problem, sent some pictures and the chap showed up today, on time and repaired both windows in great time. He also gave me some good tips on how to open properly (yes there is a way), plus also on maintenance. Great customer service. If you have some vinyl windows and you are not ready to replace them, do check with these guys as they are very professional and understand windows very well. I would recommend them to anyone in a heartbeat! Note: because they come from Port Hope, you may have to wait a few days until they have calls in your area. Elle G. November 6,2018 Toronto, Ontario Frank came and repaired two windows for us today. Showed up on time and did a fantastic job. One window was not latching properly and he fixed it so it did and another one - the crank was stripped, but he discovered a bigger issue with the window itself and fixed it. Very professional and knows their business very well. Go with them, you will not be disappointed! Very pleased here. Note: you may have to wait a few days until they are in your area, but they are well worth the wait. Laura P October 22,2018 Toronto, Ontario Frank was fantastic! It was worth the extra travel charge for him to come to Newmarket. He came to fix the mechanism in 1 window that was stuck open and ended up fixing 3 other windows that were giving us trouble without any additional service charge (just the extra parts). Thank you so much! Christina Saegert August 24,2018 Newmarket This guy is a joke I took an afternoon off told them exactly what I needed done, he did not come prepared and told me he had to come back and never showed up again. Susan Lockhart August 17,2018 pickering Petra and Frank were both knowledgeable and professional. While other companies suggested I replace the entire window, Frank was in and out in 30 minutes, problem solved. Being in real estate, I will be recommending them to any and all clients who require window and door service. Craig Davies January 12,2018 Orono, Canada I can't say enough about this window company. I must have called ten different window repair companies before I lucked onto Frank and Petra. No one would do the complicated repair I needed until I found Frank. Very professional and reasonable for cost. I highly recommend this company. Thanks again Frank and Petra!! Patrick McLEOD October 10,2017 Toronto Very happy with our new windows! Frank and Petra were quick and efficient through the entire process, even our neighbours have seen the replacement units and are amazed and how easy this all was. Highly recommended! Dave E June 6,2017 Thornhill, Ontario I contacted Petra and Frank because I saw their business ad to fix doors and windows on my local varage sale. Petra and Frank were flexible and easy to communicate with. Frank was able to fix my door so it now locks properly. Frank was friendly and polite when he arrived to fix the door. Thank you to you both! Katrina Cooke February 22,2017 Bowmanville, Ontario Thank you so much Frank! I have a 13 year old home that has 6 windows that needed repair to the cranks and locks and Frank fixed each one with ease and had all the appropriate parts handy. He did a great job. The response time from booking to servicing was fantastic! I highly recommend his business. Andrea Roberts January 13,2017 Toronto, ON Frank arrived on time (actually, a little early, which was a nice surprise) and quickly and easily repaired our leaking patio door as well as a basement window that had leaked, too. He was friendly, knowledgeable, and very professional. I'm sure he saved me a huge amount of money, and just as importantly, he left me with great peace of mind! Thank you again, Frank! Joan Clark August 23,2016 Toronto Frank was so helpful! Not only did he fix my windows promptly and accurately, he was also incredibly friendly and made sure to ensure my needs were taken care of. He was so kind and I really appreciated his care for both the customer and the work itself. I will absolutely recommend this company to anyone who needs window repair! Thank you! Serena Meharchand August 10,2016 Toronto, ON I am so happy that my 4 windows were able to be fixed in less than half an hour. The work was amazing and customer service was too. I will recommend this service to friends and family. Thank you again! sharon July 27,2016 whitby Many thanks for the prompt,courteous,skilled and professional work done to repair our windows. We will gladly recommend your company to all our family and friends that need window and door repair. Again thank you.Sincerely Joan and Jack Nemchin Jack June 21,2016 Toronto April 2016 received EXCEPTIONAL Screen Repair, Screen Replacement of 4 windows, and Screen Replacement and Wheel repair of 8' Patio door in Condo Townhouse Pickering Ontario. April 2016 Frank Dettmann with exceptional efficiency, experience, and great customer service, easily provided EXCEPTIONAL: Screen Repair, Screen Replacement, and Screen replacement 4 windows, and Screen Replacement and Wheel repair of 8' Patio door in Condo Townhouse Pickering Ontario, at a very reasonable cost, with PERFECT RESULTS PROVIDING US NEW SCREENS! All our screens are all 15 years old, one had fallen out, making room very hot and airless, and ALL had MANY punctures and tears, letting small black flies, and insects in. We lived with our windows as is as we did not think we could repair them, as we did not know anyone in this business, and expected the cost to be too high. Finally desperate to have air in upstairs families bedrooms, we did an internet search, and found http://www.windowrepair.ca/ the family business of FRANK AND PETRA DETTMANN (905) 426-6788 at their WINDOW & DOOR REPAIR & SERVICE CENTRE in PICKERING. WE ARE EXTREMELY GRATEFUL, as now a month later WE ARE ENJOYING A BUG FREE SPRING, and open windows for fresh air overnight. WE HIGHLY RECOMMEND THE SERVICES OF WINDOW AND DOOR REPAIRS PROVIDED. Today I am submitting a request for one additional repair we overlooked, via their website, and ARE SUBMITTING OUR OWN 10 STAR REVIEW. We would when time permits, ask Frank and Petra Dettmann to repair our front door screens, the door is 30 x 80 inches, white metal frame, the screen needing replacement are the two small screens 30x14 inches. The 80 x 30 inch door swings outward from three hinges on the door outside right side, attached by three small plates, with two screws in each attaching to the outside right door frame, thus swinging open on the left. The two small screens are one on top of each other, behind a fixed position top glass, and a movable up and down bottom glass. J&T Mander May 28,2016 PICKERING, ON Window & Door on Homestars https://homestars.com/companies/2737203-window-door-repair-and-service-centre?service_area=1750407 Frank and Petra May 27,2016 Thank you so much for the professional service. Great email communications ahead of time, Frank arrived on time, worked quickly to replace hardware and I was charged as per quote. Have already recommended to my friends and will continue to do so as the opportunity presents itself, I tried to leave a review on HomeStars.com but it doesn't look like you are listed there. You may want to look into that because a lot of folks go there to find service companies. Thanks again Donna Bevelander November 25,2015 Toronto Frank, thank you so much for replacing the glass in a very large window for me. Excellent work and clean up. Now the sun shines through again. Phyllis - Ajax phyllis November 8,2015 Ajax Frank has done an absolutely outstanding job servicing and repairing our tilt & turn windows that were in pretty rough shape. We have been recommending him to all of our friends and family, we're so happy with the work he did. We've been referring to him as the "miracle worker" in our house. :) Petra was also so nice, organized everything very well, and gave us great advice over the phone, even before we decided to book Frank. Thank you so much!! Jovana and Marko November 7,2015 Toronto, ON Frank did an excellent job replacing our 4 awning windows! He is honest, hard working and genuinely cares about doing an excellent job. The windows look fabulous inside and out and they were installed perfectly. The job was priced very fairly and Frank was punctual and did exactly what he promised that he would do. Petra was also excellent to deal with - very helpful. I would highly recommend this company! Outstanding! Aviva Eisen July 30,2015 Toronto Thank you so much, for the wonderful work, and to have it done before I leave tomorrow. This means I can kick back, and not think of windows, or the cleaning, and painting!I Susan Bergeron June 26,2015 Uxbridge An excellent experience from start to finish: from Petra's cordial customer service to Frank's comprehensive knowledge, efficient work style and professionalism. I can't express how much of a relief it is to know you're in good hands. Thanks so much Nathan Zimmerman November 19,2014 Pickering, Ontario Thank you to Frank for saving me thousands of dollars. I thought I needed a new door and had 3 door companies quote me (from $3,400 – $9,000) and they never once said my door may be repairable. Called WD (Frank), he fixed my door at a very reasonable price and now it’s like new. I highly recommend WD. Thank you Frank! I am glad there are still people out there like you. As well, I told my neighbor about my experience and Frank ended up fixing his door too. Neighbor said it was the best money he ever spent. J. Redmond November 5,2014 Oshawa, Ontario Thank you to Frank for saving me thousands of dollars. I thought I needed a new door and had 3 door companies quote me (from $3,400 – $9,000) and they never once said my door may be repairable. Called WD (Frank), he fixed my door at a very reasonable price and now it’s like new. I highly recommend WD. Thank you Frank! I am glad there are still people out there like you. As well, I told my neighbor about my experience and Frank ended up fixing his door too. Neighbor said it was the best money he ever spent. J. Redmond November 4,2014 Oshawa, Ontario Window & Door Repair Service is one of those "gemmer" companies that you feel confident recommending to friends and family. Frank did a great job installing a new steel garage entry door and also re-caulked and capped our existing vinyl windows. Everything looks clean and new. The job was completed on time, and at a very reasonable price. We wouldn't hesitate to call Petra and Frank again. Thank you! Michelle Pottle August 28,2014 Uxbridge, Ontario Thank you to Frank for doing an AWESOME job today!! I love that he brought my sliding glass door back to life - quick and affordable too! I have recommended you to my local mom groups. thanks again! Lorraine Gray June 25,2014 Whitby Not only did Window & Door Repairs give a TWO hour timeline when they would be at my place, Frank arrived on time and caulked the leaky window for the cost quoted. So far the window sill is dry!!! Mary Cook June 5,2014 Pickering, Ontario We just had our front double doors and side entrance doors adjusted and resealed by Window and Door Repair. The service was exceptional and the price was very reasonable. I would not hesitate to recommend your company to any of my friends or neighbours. Thanks again ! C. Towers June 3,2014 Pickering, Ontario